We would like to express our sincere gratitude for your dialogue and flatness.
Regarding the mail service that was introduced by our company,
We will introduce the Yamato Transport "Nekopos" that can deliver products faster and deliver the product.
We will stop delivery by mail.
We deeply apologize for the burden on our customers.
We look forward to your understanding.
If you have any questions, please contact us.
We look forward to your continued patronage.
■ Catopos Outline
・ It is a delivery method to post to the mailbox at the destination.
・ If your luggage does not fit in the post, a "contact slip" will be posted on the post.
Sorry to trouble you, but please request redelivery within 7 days after the contact slip.
・ You can receive it even if you are absent, but please note that we cannot guarantee the product.
・ If you select a cat pos, you cannot specify the desired delivery date and time.
・ It is not available in the case of payment by cash on delivery.
・ Due to the characteristics of the product, it may bend or the corners may collapse.
We will reinforce and ship with cardboard, but please note that we cannot guarantee the product.
・ The amount of compensation for "cat pos" in the case of non -arrival (liability limit) is
It is compensation up to 3,000 yen (including tax) per "cat POS".
* According to Article 38 of the "Cat Pos Terms"
■ Compatible size of cat pos
Within the square A4 size (within 31.2cm x 22.8cm)
Thickness within 2.5cm
Within 1kg weight
1. revised date May 25, 2020 from the order
2. About shipping change
[Before change] Mail service 162 yen (tax included)
[Changed] Catopos 385 yen (tax included)