Shopping guide

Select your product(s) and put it in your cart

Pick your favorite products and click the "add to cart" button.

Continue to the purchase procedure

Confirm items and prices on the “Cart” screen, and click the "Check out" button.

PC browser: Check the right side of your screen

Smartphone browser: Press the button of "Show order summary" which appears left next to the total price

For delivery within Japan, you can specify the desired delivery date and time.

* For products compatible with the post-mailing service and pre-order items, specifying the delivery date and time on the cart screen is invalid.

* For international shipments, neither the desired delivery date nor time cannot be specified.

Enter purchaser information

Fill in the "contact information" and the "shipping address" information.

* Personal information on this site is encrypted by "SSL".

* When you are logged in with the member account, your customer information is automatically entered. Fill the blank directly if you need to provide different information.

* Detail the delivery address, such as city, street number, room number, etc.

Check your delivery information and shipping method

Click the “Continue to shipping” and confirm the "Shipping method" on the following page.

Select payment method

Click the "Continue to payment" button and select your preferred payment method on the following page.

Click the “Pay now” button or “Complete order” button to complete your purchase. (Button you see depends on the payment method you choose.)

* Cash payment is not available.

* For orders from overseas, available payment methods are limited to Credit cards and PayPal.

Your order is now completed!

* An email message will be automatically sent to your specified address both when your order is completed, and when the product is shipped. Confirm the details of your order.

[Note]

You cannot alter the completed order: it is impossible to add products to the already completed order, or ship multiple orders together.

Combined shipping is only for products of the same order.

If you wish your different orders to be shipped together, you need to cancel the orders and then reorder to include all you wish to be combinedly shipped in the same order.

Payment methods

Available payment methods are below.

◎ For orders from Japan

- Credit card (JCB, VISA, MasterCard, AMEX, Diners)

- Amazon pay

- Bank transfer

- Postal transfer
- Apple Pay
- Google Pay
- Shop Pay

◎ For orders from outside Japan

- Credit card (JCB, VISA, MasterCard, AMEX, Diners)
- Apple Pay
- Google Pay

- PayPal
- Shop Pay

* Do not select any other payment method.

* In principle, neither the cancellation nor the change of orders is unacceptable if the customer paid by PayPal.

- Even if you need to cancel the order, you will be responsible for the PayPal transaction fee. Contact us by email (museum-shop@kusaba-kazuhisa.com) in that case.

- To change the order before shipping, the procedure is given below.

1. Send us an email requesting the cancellation of the order.

2. Upon receiving the email, we will take steps to cancel the order.

3. Place an order for the desired product.

In this case as well, you will be responsible for the transaction fee associated with the cancellation.

【About shipping fee】

◎ For orders from Japan

Our online shop is free shipping for purchases over 20,000 yen.

▼ Regular delivery charges ▼

If the purchase amount is less than 20,000 yen, the shipping fee depends on the area.

■ Takkyubin fare (tax included)

Area: Fare

<Hokkaido> Hokkaido: 2210 yen

<North Tohoku> Aomori, Iwate, Akita: 1700 yen

<South Tohoku> Miyagi, Yamagata, Fukushima: 1700 yen

<Kanto> Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi: 1440 yen

<Shinetsu> Niigata, Nagano: 1440 yen

<Hokuriku> Toyama, Ishikawa, Fukui: 1180 yen

<Chubu> Gifu, Shizuoka, Aichi, Mie: 1180 yen

<Kansai> Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama: 1040 yen

<Chugoku> Tottori, Shimane, Okayama, Hiroshima, Yamaguchi: 910 yen

<Shikoku> Tokushima, Kagawa, Ehime, Kochi: 1040 yen

<Kyushu> Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima: 910 yen

<Okinawa> Okinawa: 1320 yen

▼ Post-mailing service (Kuroneko Yu-Packet) charges ▼

Anywhere in Japan: 385 yen

- Size: 34 cm or less in length on the long side, 3 cm or less in thickness, and 60 cm or less in total for length, width and thickness

- Within 3 cm in thickness

- Weight within 1 kg

<Note>

- Kuroneko Yu-Packet is a delivery service in which the item is posted in the mailbox.

- When the delivered product does not fit in your mailbox, a transmittal sheet will be posted to the mailbox which you should request redelivery within 7 days based on.

- You can receive the item even if you are absent, but note that we do not guarantee the product.

- You cannot specify the desired delivery date and time for Kuroneko Yu-Packet.

- Note that the condition of the products cannot be guaranteed. Products may possibly bend or have crushed corners during the delivery though they are reinforced with thick paper to prevent damage.

- The amount of compensation (responsibility limit) for "Kuroneko Yu-Packet" in case of non-delivery of goods is up to 3,000 yen (tax included) for each "Kuroneko Yu-Packet".

* According to 「クロネコゆうパケット約款」第七節第三十条 (Article 30 of Section 7 of the "Conditions of Kuroneko Yu-Packet")

◎ For orders from outside Japan

See the page below for details.

https://shop.kusaba-kazuhisa.com/en/pages/shippingpolicy/

Membership Points after registration

If you register as a member and then shop, you can use accumulated points at 1 yen per point.

※ Points will be awarded after the product has been shipped